How do I cancel an order?

You can cancel your order by following these steps:

  1. Log in to your account: Please log in to our website or application using your order account.
  2. Find the order: In your account, locate the order you wish to cancel.
  3. Choose to cancel the order: Click on the respective order and select the “Cancel Order” option.
  4. Submit the cancellation request: Follow the system prompts, fill in the relevant information, and submit the cancellation request.
  5. Confirm cancellation: The system will prompt you to confirm the cancellation of the order. Please review carefully and confirm the cancellation of the order.
  6. Await processing: Our customer service team will process your cancellation request as soon as possible. Please note that if the order is already in the shipping stage, it cannot be canceled.
    If you have any questions or need assistance, please feel free to contact our customer service team. We are here to support you.

Best wishes!

RiskyRings Customer Service Team