How do I get a refund?

Dear Customer,

If you are dissatisfied with our products or need to make changes, we offer a refund service to ensure your satisfaction. Here are the steps to apply for a refund:

  1. Log in to your account: Please log in to your account on our website and find “Order History” or “My Orders”.
  2. Select the order: In your order history, find the order you wish to apply for a refund for and click to enter the order details page.
  3. Apply for a refund: On the order details page, you will find a “Apply for Refund” or similar button. Click on it and follow the system prompts to fill in relevant information, including the reason for the refund and the refund amount.
  4. Review and Process: Our customer service team will review your refund request as soon as possible. Once approved, the refund will be returned to your account via the original payment method. Please note that the refund processing time may vary depending on the payment method and bank.

If you encounter any problems or need assistance during the refund application process, please feel free to contact our customer service team. We are here to provide support and ensure smooth processing of your refund.

Thank you again for your support of our products!

Best regards,

RiskyRings Customer Service Team